E-Commerce and Globalization SLP essay
Today, the emergence of e-commerce and the development of new information technologies and telecommunication systems open new opportunities for the successful business development for many companies. In this regard, even renowned leaders, like FedEx have to implement new technologies and enter new markets, including online ones. In actuality, FedEx focuses on the wide implementation of new approaches to its business and develops its e-commerce to enhance its position not only in the US market but also in the global one. As e-commerce tends to outpace the conventional one, the decision of FedEx to shift toward e-commerce by means of the development of the variety of online services and solutions open new prospects for the company’s further business development and successful international market expansion.
At the same time, FedEx is virtually forced to develop its online branch to confront the emerging competition from the part of such behemoths as Amazon.com Inc., which attempt to develop their own distribution network and, thus, to take the market share from FedEx and its traditional rivals, like UPS (Barr, 2013). Therefore, FedEx applies online services to facilitate the process of booking, making orders, and shipping products. The company allows users not only to conduct all transactions online but also conduct all operations online, while the company takes the responsibility for the delivery virtually from a customer to the target destination. In addition, customers can track the shipping of their good online that facilitates the control over the delivery conducted by customers.
In actuality, the development of e-commerce enhances consistently the competitive position of FedEx because the company becomes closer to its customers. Customers do not need to go anywhere to make an order or use services of the company. Instead, they can make all transactions and operations online, while the company will perform its function of the delivery of goods, parcels and other items. In addition, the development of the online business of FedEx helps the company to maintain its competitive position in face of new rivals, such as Amazon.com, and other behemoths of e-commerce, which attempt to develop their own distribution network and their own delivery system with the help of online services. Moreover, even large retailers, like Walmart, are trying to enter this segment of the market. Therefore, if FedEx remains inactive and ignores the development of its online branch, then the company will face a steep decline in the nearest future as e-commerce keeps progressing fast. If the company loses its position in online segment of the market, then the company will lose its currently strong position in the future.
E-commerce contributes to the better sharing knowledge within the organization because online solutions developed and implemented by FedEx are convenient not only for customers but also for employees of the company, who can share information more effectively (Growth Solutions, 2014). FedEx uses the full potential of new information technologies and telecommunication systems to develop its business and improve its performance. New technologies developed and applied in terms of its online business improve the communication within the organization and allow employees of the company to enhance their interaction because new technologies eliminate physical boundaries among them.
Thus, the development of e-commerce by FedEx is a strategically important direction in the development of its business worldwide.
Do you like this essay?
Our writers can write a paper like this for you!
(No Ratings Yet)
Loading...