Essay on Personal and Professional Development in Health and Social Care part 3
Essay on Personal and Professional Development in Health and Social Care part 2
In this regard, I believe the protection of rights of employees is very important, especially in the health and social care environment. In the course of my work, I did my best to maximize my effectiveness in promoting and supporting the rights of employees working in my work place. First of all, I monitored policies and practices conducted in my organisation to understand what the organisation expects from its employees. After that, I revised existing legislation concerning employment relations focusing on the health and social care environment in particular. The next step in my professional development and protection of employee rights was the communication with my colleagues. I attempted to find out whether they have any problems and whether they are aware of their rights or not. I found out that employees are aware of their rights and I shared what I learned about employee rights with them. In such a way, I informed them of recent changes in legal norms concerning employment relations. In addition, I launched the weblog, where I attempted to collect and publish information related to the employment legislation. In such a way, I believe my effectiveness in the protection of the employment rights was high. At any rate, I did my best to raise the awareness of my colleagues of the importance of employment relations.
At the same time, I found out several ways to resolve issues that arise in the course of employment relations in the health and social care environment. First of all, the resolution of issues that may arise in the employment relations normally involve the close communication and interaction between employees and managers or employer. In such a situation, if a problem arises, an employee can report to the manager or employer and ask for the resolution of the issue. The manager should respond to the issue. At this stage, the possible conflict may be resolved even without its expansion and involvement of more professionals.
Another way to tackle issues that arise in the course of employment relations is the involvement of the board, which ahs to make a decision on the particular employment issue, if an employee and a manager cannot come to agreement. In such a situation, the board has to evaluate the dispute and take the decision to resolve the issue.
In addition, there is the option, when an employee can file a lawsuit against the organisation, if the employee believes his/her rights have been violated by the organisation. In such a case, the conflicting party can settle the case before the trial, when the employer offers a plausible solution which the employee accepts (Hill, 2006). If parties come to agreement before the case, the settlement accomplishes and resolves the employment issue. If the parties cannot come to agreement and refuse to settle the case, it is the court that takes decision to resolve the issue on the ground of existing legal norms.
Moreover, there is another option to resolve employment issue. This option involves the collective action. For instance, a union of health care professionals can launch the industrial action against the employer, if employees consider their rights being violated by the employer. In such a case, unions can set their requirements and the employer has the option of either accept or reject their requirements or change policies to settle the case with unions. Alternatively, unions can file the lawsuit or start a strike to protect their rights and interests.
Task 4
Limits of my work have a considerable impact on work of other professionals in my work place. In fact, I can perform my functions only within those duties and role which I have to perform. In such a situation, I have certain limitations but they are reasonable because I am not qualified in social care for example. Therefore, if I overcome existing limitations and interfere into the work of social workers, I would deteriorate the organisational performance because social workers are more qualified on social care than I do. In such a context, the limits of my work are essential. On the other hand, the limits of my work impose boundaries which I cannot overcome, even if I want to or have to. For example, I worked with a client, who definitely needed social care services but I lacked social care skills to provide him with required social care. At the same time, I was not qualified to send him to social workers to receive the social care services which he apparently required. In this regard, I could only recommend him referring to social workers to look for their assistance and to resolve his problems.
At the same time, I did my best to eliminate barriers between me and my colleagues. I tried to become a part of the team. I used my communication skills successfully to establish positive interpersonal relationships with my colleagues. As a result, I have managed to develop friendly relationships with many of my colleagues and we worked effectively together. My colleagues often shared their experience with me to help me to tackle problems and difficulties that I encountered in the course of my work. Such cooperation with my colleagues was very helpful for me, while the team spirit was very strong since we have managed to work together successfully and performed well as a team, although our qualification and experienced differed substantially.
I believe my contribution in our team work was also important because I focused on the enhancement of the effective partnership and cooperation with my colleagues. I understood clearly my role and duties and performed them well. I also tried to help my colleagues but I did not interfere in their work, unless it was a part of my duties and matched my role.
My experience has contributed to my professional development. While working in a team, I have learned how important it is to focus on specific functions and not to interfere into the work of other people, if it is not a part of your duties. Each team member should be fully responsible for his/her own part of the team work and assist other team members, only if they ask about it.
On the other hand, I believe that I could perform better, if I had better developed organisational skills. In fact, I am fully aware of the fact that my poor organisational skills made some of my team mates irritated and in several instances they had to do my job because I just had not enough time to do all the job I planned. In fact, I could improve my performance and team work, if I had better developed organisational skills.
In such a situation, I could suggest some recommendations concerning my further professional and personal development. First, I would focus on the development of my organisational skills which are really essential in the health and social care environment (Pinkerton, 2000). Second, I would keep using the full potential of my communication skills because they help to maintain positive interpersonal relations with my colleagues and clients. In addition, I would also recommend to develop closer interaction with professionals working in different fields. What is meant here is the fact that I would focus on the closer collaboration with social workers, because I lack competence in the field of social care so far. Hence, I can improve my performance and increase its effectiveness through closer interaction and collaboration with professionals working in different fields.
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